If you have lost a family member/relative or other loved one, you can get in touch with the Restoring Family Links department of the Red Cross in order to submit a tracing request. Once your request has been assessed, we will invite you to come to one of our offices for an interview with a member of the Red Cross staff. During this meeting, we will discuss the possible options with you and note down all the information we need. Once we have registered your request, we will pass it on to the Red Cross association in the country where your loved one has gone missing. Aid workers from the Red Cross will then start the search. There are various ways in which this may be done. For example, we make enquiries at the last known address and in the surroundings. We also contact the local authorities or other organisations. Sometimes we bring in the local media to find someone or we may hand out posters at the local market.
If we succeed in finding your loved one, we will ensure that you are put in contact with each other. We will also contact you if we have been unable to find your relative, in order to let you know this.